Frequently Asked Questions

Get started for free — no subscriptions. How Event Licences and credits work, plus maps, websites, vendors, schedules and teams.

Pricing & getting started

Can I get started for free?

Yes. Create an event and build your map completely free — unlimited plots, paths, facilities, schedule and website. Plan as long as you like. Add vendors, performers, stages and sponsors when you’re ready.

New personal accounts also get free starter credits so a first small Event Licence can be covered without buying a pack. The allowance can change over time; the app always shows what you have. See Pricing.

Is there a subscription?

No subscriptions. No monthly fees. You buy an Event Licence for each event when you need capacity for vendors, performers, stages and sponsors. That makes the cost clear upfront for council grants, sponsor budgets and one-off funding — and nobody is locked into forever billing after the event.

What is an Event Licence?

Every event has an Event Licence: how many vendors, performers, stages and sponsors that event is licensed for. Only those count. Maps, schedules and the website stay free.

Need more later? Upgrade and pay only for what you add.

What are credits?

Credits are how Eventplot measures Event Licence capacity behind the scenes (1 credit = 1 licensed slot). You spend them when you create or upgrade a licence — not when you publish, and not automatically on the event day. Buy packs in the app when you need more. Full detail on the Pricing page.

How long does an Event Licence last?

14 months from when the event and licence were created (a full planning season plus a buffer). You can extend by upgrading. Your map, schedule and website stay editable — the licence is about licensed capacity, not locking you out of the plan you’ve built.

Do I get credits back if I delete a vendor?

No. Deleting items doesn’t shrink the Event Licence. Capacity stays until you change the licence counts.

What about organisations?

Organisation wallets start without a free balance. Buy shared credits for the team when you’re ready. Moving an event into an organisation needs enough organisation credits to cover that event’s Event Licence.

What about existing events / early adopters?

Events that already existed when payments went live keep their current capacity with no charge. Personal accounts created before 16 September 2026 received a larger thank-you credit balance. Newer personal accounts get the current free starter allowance.


What is Eventplot?

Eventplot is a festival and outdoor event planning platform. It combines 3D site mapping, vendors and performers, scheduling, and a public event website in one workspace — so teams aren’t juggling spreadsheets, PDFs and disconnected tools.

It’s built for festival teams, event producers, operations managers and venue coordinators planning outdoor events, markets, community days and multi-stage productions.


Planning maps

Can I plan on a real-world map?

Yes. Eventplot includes an interactive 3D planning map on geographically accurate real-world maps. Place stages, vendors, fencing, facilities and operational areas visually while you plan.

Explore the Interactive 3D Event Planning Map

Can stages, tents and infrastructure be customised?

Yes. There’s a growing library of configurable 3D assets — stages, tents, seating, fencing, lighting, food trucks, facilities and more — so you can plan realistic layouts and logistics before the event goes live.

Does the planning map connect to attendee-facing maps?

Yes. Planning data can flow into the public visitor map and event website so layouts, schedules and information stay connected from one system.

Explore our live demo 3D event map


Event websites & attendees

Can Eventplot generate a public event website?

Yes. The live event website builder turns planning data into an attendee experience. Schedules, vendors, maps and event information can stay synced as the event evolves.

Learn more about the Live Event Website Builder

Can attendees explore the site on a map?

Yes. Attendee-facing interactive 3D maps let visitors explore stages, vendors, facilities and schedules from their phone. Designed for modern mobile and desktop browsers.

Can I customise the event website?

Yes. Build a branded public site connected to your planning data, schedules, vendors and maps — without updating separate systems by hand.


Vendors, performers & sponsors

Can vendors and performers manage their own information?

Yes. Invite vendors, performers and sponsors so they can upload images, manage profiles and update public-facing information. You stay in control and can review before things go live.

Learn more about Vendor & Performer Management

Can they appear on the map?

Yes. Link them to plots, stages and locations on the planning map and public visitor map. Published schedules and listings can sync to the website too.


Scheduling & stages

Can schedules update live during an event?

Yes. Update performances, rehearsals and stage operations in real time while attendee schedules stay synced.

Explore Live Stage Scheduling

Do schedules connect to the 3D map?

Yes. Published performances can appear on stages in the interactive map so the site stays visually in sync during the event.


Organisation & teams

Can multiple people collaborate?

Yes. Organisers, staff and stakeholders can share one workspace for layouts, schedules and the public experience.

Learn more about Organisation & Team Management

Can people have different permissions?

Yes. Organisation and team features let you control access across collaborators and stakeholders.


More

Explore current capabilities on the Features page, full pricing on Pricing, or a working demo: In The Woods 2026.